Contact the Battle Creek VA Medical Center - Battle Creek VA Medical Center
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Battle Creek VA Medical Center


Contact the Battle Creek VA Medical Center

Battle Creek VA Medical Center offers a variety of health services to meet the needs of our nation's Veterans. For additional contact information you may also view our phone directory or A to Z List of Services. For Telecommunications Device for the Deaf (TDD) services, Dial 711.

Contacting a Patient

If you come to visit a patient, please see our maps for directions and parking locations. If you would like to send a card, gift or flowers to a patient, the mailing address is:

Patient Name (Ward #)
c/o Battle Creek VA Medical Center
5500 Armstrong Road
Battle Creek, MI 49037

For the location of an inpatient or their phone number, call the VA Medical Center at (269) 966-5600 and press "0" (or 1-888-214-1247).

Telephone Triage

Please contact our Telephone Triage (1-888-838-6446) if you need medical advice, have a question about your medication, or need to schedule a non-urgent appointment.

Patient Advocates

While you are here visiting our facility, if you have a concern and need assistance please ask to speak with a Patient Advocate Liaison (PAL). PALs are front line employees trained to address Veterans concerns where and when they occur and will contact other departments on your behalf.

If you, or a veteran you care for has not been able to resolve issues related to VA through a Patient Advocate Liaison or other means of communications, please contact one of our highly-skilled Patient Advocates.

Release of Information

If you need to get information from your medical records, please contact our  Release of Information Office at (269) 966-5600, Ext. 33891 or 33890. 

Inquiry Routing and Information System

VA has established an inquiry routing and information system which provides answers to frequently-asked questions. You may also use this system to submit a comment, question, or concern. 

News Media

Members of the news media should contact our Public Affairs Office at (269) 223-5218.

Former Prisoner of War (FPOW) Advocate

Contact Name and telephone extension:
David Reising, Social Worker
Extension 35184


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Battle Creek VA Medical Center
5500 Armstrong Road, Battle Creek, MI 49037