Battle Creek VA Medical Center
Veteran & Family Council Gives Voice to Veterans
Our goal at the Battle Creek VA Medical Center is to provide our Veterans the best level of service and care that we can to ensure that that they are able to live comfort and independence lives. But, in order to achieve this goal, we need to enable and elevate the voices of the people we serve so we can better understand their needs, address their concerns, and better their care.
Previously, two distinct groups helped Veterans voice their views to our administration: the Veteran and Family Experience Council and the Veteran Mental Health Advocacy Council. Now, these two councils have voted to merge into one, creating the new independent Veteran and Family Council (VFC). The VFC’s mission is to provide Veterans a streamlined platform for them to express any concerns or suggestions they might have. These issues will then be communicated directly to the Veteran Experience Board, providing Veterans a direct voice in decisions that affect their needs and care.
The new VFC is a group led by Veterans and is entirely independent of the VA. The group will work towards helping the VA to improve services for the people we serve, increase collaboration between the VA and Veteran’s families, be advocates for all Veterans in our care, and ensure that all voices are heard in the decision-making process. They are also a conduit to provide critical information to Veterans throughout the local community.
The VFC serves an essential role as the glue that holds the Battle Creek VA community together and ensures that Veterans can live their lives comfortably and with dignity.
For more information on the Veteran and Family Council and how to join, please contact Russell Bell at 269-966-5600 x31634.