Home Telehealth - Battle Creek VA Medical Center
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Battle Creek VA Medical Center


Home Telehealth

Woman sitting at a kitchen table using a device to measure her own blood pressure
What We Do

Home Telehealth (formally Care Coordination Telehealth (CCT)) is a program that utilizes healthcare technology to assist and support Veterans with their healthcare needs. 

Technology's role in healthcare is ever expanding and will continue to grow as we seek ways to better provide care to the Veterans without imposing wait times and unnecessary drive times.

Key Staff

Program Manager


For general program information, call 269-417-2464.

Service Information

The telehealth program accepts referrals for:

  • High Blood Pressure
  • Diabetes
  • Congestive Heart Failure
  • COPD
  • Palliative Care
  • TeleMOVE!
  • Depression
  • PTSD
  • Substance Dependence
  • Bipolar Disorder
  • Schizophrenia
  • Dementia

Ask your provider for a referral today!

Technology and benefits of telehealth:

  • Minimal space is required for the telehealth device.
  • It assists you by providing you with education that can be used to improve your health.
  • Minimal time is required to complete the educational modules in telehealth.
  • The information that is entered is sent securely to the Licensed Clinician who reviews the information and calls you, when needed.
  • It can limit the amount of time and money spent to come to the clinics, which allows your disease to be managed in your home.

How is it done?

  • Your provider makes a referral to the Home Telehealth Program.
  • The Home Telehealth Program provides you with a VA provided Telehealth Monitor at no cost to you.
  • You enter your health information into the telehealth monitor everyday.
  • A Licensed Clinician reviews your information each business day.
  • Your nurse calls you to talk about your information, to discuss your disease and to answer your questions.
  • Your provider adjusts your medication based on the information you enter and your nurses’ knowledge of your disease management.
  • Your nurse and telehealth device educate you about your disease and how it can be improved with diet, activity, and medication.
  • Each daily session takes 5-10 minutes.
  • There is no cost to the Veteran.

Veterans who use a telehealth monitor everyday have improved:

  • Blood Pressure
  • Diabetic control
  • Don’t go to the hospital as often or stay as long if they have a hospital stay.

Divisions of Home Telehealth

Home Telehealth is a division that provides a small device to the Veteran in the home.  The Veteran answers questions and enters information daily.  This is viewed the next office day by the assigned Home Telehealth RN Case Manager.   She/ he will contact the Veteran for discussion about information suggesting that there may be a need to make adjustments in interventions to support improved health.

Clinical Video Telehealth (CVT) is a division of Home Telehealth that provides Veterans an ability to have an appointment – individual or group- with a provider at a different location from their local outpatient clinic area or from home.  Veterans no longer need to travel to receive care that can be addressed via the CVT technology.

Store and Forward (S&F) is a part of Home Telehealth that supports Veterans with Tele-Retinal Eye exams so they do not need to wait for an appointment with the Optometrist  to have this screening exam completed.  A trained technician takes photographic images of the internal eye and transmits them to an Optometrist in the VA for analysis.  The Veteran is then contacted with results and whether they need to have a full Optometry appointment in the VA.  Another form of S&F technology is Tele-Derm.  This allows a Veteran with a suspicious dermatological (skin) need  to have an image taken and sent to a Dermatologist for analysis rather than having to wait for an appointment and then drive to the location where the physician is located.  This has already proven to be valuable in expediting a diagnosis of skin cancer and subsequent surgery.

Contact Info


  • Battle Creek VA Medical Center
    Bldg. 13, Room 010

Contact Number(s)

  • 269-417-2464

Hours of Operation

  • 7:30 a.m. - 4:00 p.m.