Medical Social Work - Battle Creek VA Medical Center
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Battle Creek VA Medical Center


Medical Social Work

Medical Social Work
What We Do

Medical Social Workers, work in a variety of settings, including primary care or Patient Aligned Care Team (PACT), inpatient medical unit, community living center, hospice/palliative care and in the community. These social workers complete psychosocial assessments, provide case management, care coordination, advance care planning, and assist with discharge planning. The primary goal of these social workers is to provide support that allows Veterans to remain in their home environment when faced with medical, mental health and aging related challenges. The VA offers a variety of home and community based services to assist Veterans and their caregivers.

Key Staff

Program Manager

Kirsten Dzialo, LMSW

Non-Institutional Care Coordinator

Alicia Bogema, LMSW

PACT Social Work Lead

Intimate Partner Violence Coordinator

Alison Mencarelli, LMSW

To speak directly with your PACT Social Worker, please contact your PACT Team.

For general program information, call (269) 966-5600, Ext. 31625

Service Information

Programs available include:

Intimate Partner Violence social worker assists Veterans, their families, caregivers and VHA employees who use or experience intimate partner violence.

Non-Institutional Care coordinator assists and oversees Veterans who participate in VA contracted Adult Day Health Care (ADHC) and Contracted Community Nursing Homes.

PACT Social Workers provide case management that includes providing information about financial resources and options, referring to collateral agencies, and ensuring coordination of services and continuity of care.  They provide complex and varied services including education to assist in understanding the information given by the primary care teams, information about resources in the VA system and the community, supportive counseling for related medical issues and long-term illnesses and to problem-solve resources, identifying Veteran strengths and support systems available within the family and community, advocating for Veteran’s needs, explaining VA benefits and services, providing education and assistance in completing advanced directives, and reporting suspected cases of abuse and/or neglect.

Community Living Center (CLC) Social Worker works very closely with the Veteran and their families to assist with coping related to aging and end of life care. Social workers are an integral member of the multidisciplinary team meetings and family meetings.  They can assist with case management, discharge planning, advance directives and Veteran centered care planning.

VA Programs your Social Worker is able to assist facilitating for you:

Home health aid (HHA) for Veterans requiring assistance with personal care to include bathing, grooming and dressing.

Respite Care (in-home or inpatient) for Veterans requiring supervision or assistance of a caregiver, and their caregiver is not able to provide their care for a short period of time.

Adult Day Health Care (ADHC) for Veterans who are able to leave the home, are seeking socialization and increased activity in a structured and safe environment. This may also provide respite for their caregiver.

Skilled nursing care for Veterans that may need short-term medical assistance in the home.

Home Based Primary care for Veterans who are primarily homebound and require monitoring of chronic, complex or disabling conditions by an interdisciplinary team.

Palliative and hospice care for Veterans who have a life limiting illness or have reached the end of life and prefer comfort measures either in the home or in a nursing home setting.

Long-term care placement for Veterans who are not able to remain in their home and require assistance with placement into a dependent care setting.

In-home hospice care for Veterans who have reached the end of life and prefer comfort measures only.



Contact Info


  • Battle Creek VA Medical Center
    Building 12, First Floor

Contact Number(s)

  • 269-966-5600 Ext. 31625

Hours of Operation

  • Mon-Fri 8:00 a.m. - 4:30 p.m.