Patient Advocates - Battle Creek VA Medical Center
Attention A T users. To access the menus on this page please perform the following steps. 1. Please switch auto forms mode to off. 2. Hit enter to expand a main menu option (Health, Benefits, etc). 3. To enter and activate the submenu links, hit the down arrow. You will now be able to tab or arrow up or down through the submenu options to access/activate the submenu links.

Battle Creek VA Medical Center


Patient Advocates

Exterior of Building 2 on the Battle Creek VA campus with trees and a flagpole
What We Do

The Patient Advocate and Veteran Experience Program promotes positive experiences for all our Veterans.  A fundamental value in VHA is for all of our Veterans and their families, who are served in or through VHA facilities and clinics, to have their priorities and needs addressed in a proactive, convenient, and timely manner. We work directly with all departments on your behalf.  If you have been unable to resolve questions or issues through the Service, please contact one of our highly-skilled patient advocates listed below who will be eager to help you with your concern in a timely manner.

Key Staff

Patient Advocate

Ali Fout
(269) 966-5600 Ext. 31980

Patient Advocate

Kymberley Andrews
(269) 966-5600 Ext. 31990

Patient Advocate (Wyoming VA Community Based Outpatient Clinic)

Dawn Thurkettle
(269) 966-5600 Ext. 30434

Patient Advocate (Wyoming VA Community Based Outpatient Clinic)

Timothy Rankin
(269) 966-5600 Ext. 30447

Contact Info


  • Battle Creek VA Medical Center,
    Wyoming CBOC, and
    Community Based Outpatient Clinics

Contact Number(s)

  • 269-966-5600 Ext. 31980

Hours of Operation

  • Mon-Fri 8:00am-4:30pm