Urgent Care - Battle Creek VA Medical Center
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Battle Creek VA Medical Center


Urgent Care

Urgent Care
What We Do

Patients who have a need for urgent care are seen at the Battle Creek VA Medical Center.  Veterans can also contact their primary care teams for care right away.  Your primary care team may be able to answer questions over the phone, through MyHealtheVet direct message, by scheduling and appointment, or by directing you to go to the Urgent Care if needed.  Patients with symptoms of Stroke, Heart Attack or Respiratory Distress should call 911 and proceed to the nearest Emergency Room.

Key Staff

Service Chief

Anne M. Garrett, RN, BSN
(269) 966-5600 Ext. 35158

Nurse Manager, Urgent Care

Mike Mann, RN, BSN
(269) 966-5600 Ext. 35371

For general program information, call (269) 966-5600 Ext. 33857.

Service Information

It is the policy of this VA Medical Center to provide clinical care for patients who present without a scheduled appointment in a timely manner based on clinical presentation. Care will be provided in a consistent manner that is the least disruptive to normal clinic operation

Common conditions seen on a walk-in basis include; but not limited to, the following:
Cold symptoms; Flu symptoms, Ear Aches
Upper respiratory infections/bronchitis;
Back pain;
Shortness of breath;
Nausea, vomiting, diarrhea and weight loss;
Minor abrasions/lacerations;
Elevated blood pressure;
Blurred vision;
Difficulty voiding;
Abdominal pain;
Swelling of extremities;
Nose bleeds;
Substance abuse – detox only; or
Anxiety/depression/behavioral disorders.


Procedures and treatment provided include, but not limited to the following:

Initiating intravenous lines to facilitate the administration of emergency medications;
Repair of simple lacerations;
Bladder catheterization;
Applying simple splints for limb immobilization; 
Aerosol and other respiratory therapy treatments;
Provide limited durable medical equipment;
Ear irrigation;
Wound management with dressing changes; or signs of infection;
Urinary Tract Symptoms;
Diabetic reporting hyper/hypoglycemia symptoms;
Anticoagulant patients with abnormal bruising/bleeding;


Patients with the following symptoms should go to the nearest Emergency Room:

Trauma after a Motor Vehicle Accident;
Patients with symptoms of Stroke, Heart Attack or Respiratory Distress should call 911 and proceed to the nearest Emergency Room

Click here for more information on Emergency Care for Veterans Fact Sheet.  

If you have questions you can talk to a

TELEPHONE TRIAGE NURSE by calling  269-966-5600 and Pressing Option 3


Contact Info


  • Battle Creek VA Medical Center
    Bldg 2, Ground Level

Contact Number(s)

  • 269-966-5600 Ext. 33857/33858
  • 888-214-1247 Ext. 33857/33858

Hours of Operation

  • 24 hours 7 days per week