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Battle Creek VA Medical Center



Open black mailbox with a prescription bottle of pills and a paper sitting in it
What We Do

The Battle Creek VA Medical Center and Wyoming Health Care Center (WHCC) process nearly 2,000 prescriptions daily. Many of these prescriptions are filled by the Consolidated Mail Outpatient Pharmacy (CMOP). Prescriptions may be refilled by internet, mail, phone, or by dropping off your request at the pharmacy.

Key Staff

Service Chief

Brandi Odom, PharmD
(269) 966-5600 Ext. 35544

For general pharmacy information or questions, please call:

Battle Creek Outpatient Pharmacy
Phone: 269-966-5600, press 1 for pharmacy
Toll Free: 1-888-214-1247, press 1 for pharmacy

Wyoming Health Care Center
Phone: 616-249-5300, press 1 for pharmacy
Toll Free: 1-888-841-4572, press 1 for pharmacy

Pharmacy Hours of Operation

Battle Creek Outpatient Pharmacy
Monday – Friday: 8:00 a.m. - 6:00 p.m.
Saturday & Sunday: Closed
Federal Holidays: Closed

Wyoming Health Care Center
Monday, Tuesday, Thursday, and Friday: 8:00 a.m. - 4:30 p.m.
Wednesday: 8:00a.m. – 6:00p.m.
Saturday & Sunday: Closed
Federal Holidays: Closed

New Prescriptions
  1. After seeing your provider, take a number to see a pharmacist.
  2. When your number appears on the wall, please see the pharmacist in the counseling bay.

The pharmacist will discuss the following information with you:

  • New medications ordered by your provider
  • Drug/drug and drug/food interactions
  • Side effects
  • Which medications to place on hold so they don’t get mailed
  • Questions you may have

To Receive Prescription Refills, Choose Any Option Below:

Order Online

My HealtheVet
First-time users, click “Register Now” and follow the instructions. Please see Team Clerk about “Authentication”

Order By Telephone

You may call to request refills and inquire on the status of current prescriptions. You can reach the Automated Telephone Refill Line toll-free at 1-888-214-1247 (Battle Creek) or 1-888-841-4572 (Wyoming).

  1. Dial 1-888-214-1247
  2. Press 1 for pharmacy
  3. Press 1 for prescription refills OR
    Press 2 if you are out of refills

Order refills at least two weeks before you run out of medicine. Please allow 7-10 days to receive these through the mail.

Order By Mail

Mail your refill slips to the address below at least two weeks before you run out of medication:

Battle Creek VAMC
5500 Armstrong Road
Battle Creek, MI 49037 

Order refills at least two weeks before you run out of medicine. Please allow 7-10 days to receive these through the mail.

Refills at Medical Center/Clinic Pharmacy

All veterans are encouraged to refill their prescriptions by internet, phone, or mail. Refills may not be picked up at the medical center.

You may drop off your refill request form at our medical centers, but your prescriptions will be mailed to you. Your prescriptions will then come to you in the mail within 7-10 days.

Please Note:

  • We cannot dispense more than a 30-day supply of any controlled substance at one time.
  • A prescription is not valid after 1 year, regardless of the number of refills remaining.
  • Prescriptions for controlled substances are not valid after 6 months, regardless of the number of refills remaining.
  • Narcotics cannot be refilled.
  • A new prescription cancels any previous prescription written for the same drug.
Additional Information

Drug Information

Please visit My HealtheVet for information regarding any prescription you may be taking.

Steps to Safe Medication Disposal:

  1. Take unused, unneeded, or expired medications out of their original container.
  2. Mark out personal information on the prescription bottle and throw the bottle in the garbage. This protects your privacy.
  3. Dissolve tablets or capsules with a small amount of water.
  4. Mix the medications with an undesirable substance such as kitty litter, coffee grounds, or potting soil.This makes medications less appealing to children, pets, and other people.
  5. Pour the mix into an empty can or sealable bag and throw it away.

Disposal of Needles, Syringes and Lancets (Sharps)

  1. Place all needles, syringes, and lancets in a hard plastic container with a screw-on or tightly secured lid. (i.e. FDA-cleared sharps container or heavy laundry detergent bottle with screw-on lid).
  2. Dispose of used sharps dispoal containers according to your community guidelines.

Refer to and click “Michigan” to find sites around your area to dispose of sharps containers

Examples of some available:

  • Calhoun County:
    One free mail back container annually from Calhoun County Solid Waste Department
  • Kent County:
    American Medical Response 517 South Division, Grand Rapids accepts full sharps containers dropped off, in person

Local or National Disaster

The Pharmacy has back up plans to make sure you receive your medications if a local or national disaster should occur. Please follow the same procedures for obtaining refills as above, if appropriate.

Contact Info


  • Battle Creek VA Medical Center
    Wyoming Health Care Center

Contact Number(s)

  • 269-966-5600 Ext. 1 for Pharmacy
  • 616-249-5300 Ext. 1 for Pharmacy

Hours of Operation

  • See Pharmacy Hours of Operation section below